After ordering online, you will receive an email confirmation from us containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods within 24-48 hours from receipt of your accepted order, either via express post or parcel post, depending on your selection.
Once items are dispatched, a tracking number will be sent to the email address provided with the order. This tracking number can be used to track the parcel.
You can also track the item by navigating to our tracking page, which can be accessed here.
If you wish to query a delivery please contact us at email@example.com
SHIPPING - AUSTRALIA
We offers free standard shipping, Australia wide, for all of our orders. We offer discounted express shipping (if applicable) to metro regions. You will be able to make the choice while completing your purchase.
Depending on your location, items through parcel post will be delivered within 3-10 business days after dispatch, an estimate delivery time will be provided at checkout.
Both services provide a tracking number once your items have been dispatched with your order confirmation. We will also provide you updates via email on the status of your shipment.
We use Australia Post as our main shipment partner and by default require a signature on receipt of the order in order to make sure the item is received.
Australia Post provides consumers with the option to either redirect a parcel to either your local Post Office or leave it unattended in a safe place if you are not home, this option could be on your Australia Post profile from previous orders.
Should you change our default delivery option, you are aware of the risks associated with potentially losing the package.